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Create and manage your ideal kiosk solution effortlessly, regardless of whether they're running Android or iOS. Leverage Esper’s expertise in hardware and advanced device management software to optimize the performance of your kiosks.
Kiosks for business use cases
Kiosks are just about everywhere these days. And if you’re wondering why these are the latest “it” devices, wonder no more!
Kiosks are purpose driven devices. Like the King’s Guard, they’re not here for smiles and giggles, only business purposes. Standing ready at the entrance of a store, airport, or restaurant near you to provide a dignified service. These highly effective devices help businesses provide the services busy customers crave. They can check in for a flight, quickly pay for groceries, or order a coffee — all without speaking to another human being or waiting in line. A dream!
On the flip side, kiosks can be expensive, which may not be worth it for more straightforward use cases. They’re more of a one-trick pony than a jack of all trades, but they’re masters at that one trade. It’s a potentially high investment for something that can only be used for a single purpose, but it’s also the most efficient way to do the job when you need it for that purpose.
Tablets can be a tempting alternative to kiosks for some use cases. Like a donut, they’re cost-effective, mobile, and familiar. This makes them ideal for simpler use cases, smaller spaces, and tighter budgets. Good examples of this are tablets at doctor’s offices or hotels where users can check in or out on their own, and tablets at museums or libraries that allow users to conveniently access information, resources, and catalogs. If this resembles your use case, head to our tablet page.
Some use cases, however, require a truly dedicated kiosk solution. Dedicated kiosks are ideal for self-service functions in high-traffic areas or for use cases requiring more durability and enhanced customer engagement. This could be an airport kiosk for travelers to check in and print their boarding passes, a box office kiosk for simplified ticket purchases and pickups, or self-checkout kiosks where customers can scan and pay for items. These use cases are in high-traffic areas and require additional functionality like printing or scanning. If this feels aligned with your use case, keep scrolling!
Ready to find your perfect kiosk? Here’s a list of key considerations so you don’t have to shop until you drop. You can in fact shop, stay upright, and go home happy.
Our hardware experts make finding the right hardware easy! Esper has guided thousands of customers to develop efficient, scalable device fleets that meet their needs. With our robust partner catalog and vast hardware support we can always find a solution.
Management considerations for company kiosks
Once you’ve found the right kiosks, it’s time to manage them. An MDM (Mobile Device Management) solution is a great tool to monitor and protect your terminals. But there’s no such thing as a one-size-fits-all MDM solution. Some key factors to consider when looking for the right MDM:
Remote viewing devices through the console makes troubleshooting or assisting users possible without needing a 3rd party subscription. Support for kiosks and those with multiple apps, plus the ability to provide access to select device settings, ensure users have access to everything they need to utilize the device more completely without sacrificing security.
Strategic hardware support saves national QSR chain from expensive rip-and-replace cycle
To support team members and customer experiences across our POS, tablets, and other devices, we needed a solution that worked for our next generation enterprise Android apps. Esper was a true partner. Working with them allowed us to move fast, save money, and now we can make strategic decisions about what hardware we want to use.
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