Device Telemetry
Where Actionable Intelligence Becomes Proactive Device Care

Real-time telemetry keeps all your critical revenue-generating devices in action

Ever get a gut feeling that something is about to go wrong with your devices? Our real-time telemetry tools let you tailor the monitoring and alert conditions that best give you peace of mind. So you can focus your time on what matters, not hunched over a dashboard (even if ours is pretty great).

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Manage With Proactive Alerts, Not Reactive Fixes

Device telemetry is only as useful as what you can do with it. Did a recent configuration change result in battery drain on your tablets? Is an app update repeatedly crashing a kiosk? Are handheld POS devices out of Wi-Fi range? Esper’s real-time telemetry lets you turn data into insights and insights into action.

Instantly check the current status, health, and configuration of any device in your fleet.

Prevent drift by tracking every device group’s policy compliance and alerting to exceptions.

Zoom out to see your entire fleet, discover trends, and determine the scope of potential issues.

Directly access device event feeds to troubleshoot issues remotely.

Analyze usage data to calibrate costs and improve customer experiences.

Set tailored alert conditions and custom dashboards for your key uptime indicators.

Download the Essential Device Telemetry Overview

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Low Visibility Has a High Cost

Device management needs to be data-driven, just like your business. Robust device telemetry gives you the building blocks to start making decisions that lower operating expenses, increase per-device revenue, and mitigate downtime.

Monitor device vitals, not phone calls: Use custom dashboards to continuously monitor crucial uptime indicators like Wi-Fi, Bluetooth, battery level, and power. Take action before they turn into trouble tickets.

Cut costs: Eliminate unexpected cellular data bills, reallocate underutilized resources, and manage by exception to maximize your fleet ROI.

Stop manually enforcing policy: Policy drift isn’t just a security risk, it’s an operating cost that adds up in hours spent manually deploying updates. Identify problematic rollouts before they go wide.

Build better experiences: Deploy devices with confidence that they’ll perform as intended in the field, validated by your existing fleet telemetry. Compare data between different device groups during content A/B tests.

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Real-Time Telemetry for Real-Time Outcomes

Device telemetry shouldn’t just support your device management, it should enable positive business outcomes. That’s why we built Esper’s real-time telemetry as a discrete command center inside the Esper dashboard — not as an afterthought in your device list.

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The ability to see what any device is doing at any given moment is truly magical.

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See What Other Esper Users Say About Real-Time Telemetry

Esper’s telemetry allows Spire to closely monitor and react to fluctuations in data usage based on real-time information.

Custom dashboards and device telemetry — monitors student app usage, providing student accountability at the app and device level.

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Real-Time, Any Time. Get the At-a-Glance Info That Matters to You

When you can find out what any device is doing at any moment, you can manage on any scale you need — individually or holistically. Sign up for an Esper trial to see what you're missing.

FAQ

What is telemetry?

Telemetry is defined as the automatic gathering and collection of data, then transmission of that data to a remote location. Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.

What that means for you is the ability to manage your devices with precision. It’s a proactive approach to preventing issues, refining your device strategy, and getting more from your existing hardware.

What is device telemetry?

Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.

What can you do with device telemetry?

With device telemetry, you can gather critical data on device status, including battery, Wi-Fi, Bluetooth, storage, and more, all in real-time. 

Is telemetry the same as monitoring?

Telemetry and monitoring are two sides of the same coin, but telemetry enables monitoring. There is no monitoring without telemetry.

Does telemetry affect performance?

Typically, telemetry processes are very lightweight and do not affect performance in any way.

kiosk mode

Where Actionable Intelligence Becomes Proactive Device Care

Give customers and employees the right experience with every device
Never worry about your dedicated Android and iOS devices being used for anything other than their intended purpose. Create secure, distraction-free environments that delight customers and employees with a hardened kiosk mode solution you can trust. It’s the most reliable, unbreakable way to lock down critical company hardware at scale — no exceptions, no compromises.
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Trusted by thousands of enterprises around the world

Manage With Proactive Alerts, Not Reactive Fixes

Device telemetry is only as useful as what you can do with it. Did a recent configuration change result in battery drain on your tablets? Is an app update repeatedly crashing a kiosk? Are handheld POS devices out of Wi-Fi range? Esper’s real-time telemetry lets you turn data into insights and insights into action.

Lock devices to a single app or a set of applications, ensuring a seamless, intuitive experience
Simplify workflows and ensure consistent behavior by configuring device settings to your exact needs
Prevent access to distracting apps and content for supercharged productivity
Maintain polished, predictable behavior across locations and device types for a cohesive brand experience
Stop device misuse before it happens, lowering maintenance and support costs
Reduce wear-and-tear, and maximize your investment by keeping devices secure and maintained

Download the Essential Device Telemetry Overview

Download Your Free Copy Now

Unreliable Device Lockdown
Threatens Business

Purpose-built devices have a job to do. From point of sale systems to digital kiosks, Android to iOS, these devices are central to modern business interactions and revenue generation. When they deviate from their intended function, operations grind to a halt, causing customer frustration and lost revenue.
Don’t let an unsophisticated kiosk feature bring down your business. Esper’s hardened kiosk mode can’t be bypassed, offering robust protection for valuable hardware assets while ensuring every device in your fleet is always doing what it’s supposed to.

Go Ahead, Be Controlling

Esper’s kiosk mode enables you to create and deliver consistent, secure experiences on Android and iOS. With extensive, flexible control of settings and content, you’ll be certain devices are operating to your specifications no matter where they are in the world or who’s interacting with them.

Streamline

Guarantee that every user has the exact experience you want — nothing more, nothing less.

Reduce OpEx

Fully lock down devices to prevent misconfiguration and other tinkering that leads to costly troubleshooting and maintenance.

Enhance prodcutivity

Limit devices to essential functions, eliminating employee distractions and customer confusion.

Strengthen security

Shield devices from unauthorized access and modifications, keeping sensitive company data safe.

Future-proof your fleet by easily configuring and securing a range of devices - from POS systems to tablets and digital signage - adapting as your business grows.

See What Other Esper Users Say About Kiosk Mode

As a service provider, we value Esper’s ability to manage everything at the device level or group level (department/customer) and stagger updates to ensure that devices don’t go down during critical hours, remote debugging, and hardware validation.
Strategic Technologist
Esper User on G2
What surprised me about Esper was the ease of use and deployment to our devices bundled with the amount of features that it offers. It is a complete package that allows me to take control of the devices within our company to remote manage without the need to have the device in my hands.
IT Manager
Esper User on G2
We use Esper to provide new Versions of our Android apps to Android tablets. Before using Esper, we had to upload the app to every single device ourselves. With Esper, we assign the new Version to the existing group, and the app is delivered to the tablets within 5 minutes.
Software Engineer
Esper User on G2
Esper Powers Exceptional Device Experiences
Your hardware roadmap goes beyond the status quo. It’s time to use device management tools that put you in the driver’s seat with powerful tools built for scale. 

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FAQ

What is telemetry?

Telemetry is defined as the automatic gathering and collection of data, then transmission of that data to a remote location. Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.

What that means for you is the ability to manage your devices with precision. It’s a proactive approach to preventing issues, refining your device strategy, and getting more from your existing hardware.

What is device telemetry?

Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.

What can you do with device telemetry?

With device telemetry, you can gather critical data on device status, including battery, Wi-Fi, Bluetooth, storage, and more, all in real-time. 

Is telemetry the same as monitoring?

Telemetry and monitoring are two sides of the same coin, but telemetry enables monitoring. There is no monitoring without telemetry.

Does telemetry affect performance?

Typically, telemetry processes are very lightweight and do not affect performance in any way.