Device Telemetry
Where Actionable Intelligence Becomes Proactive Device Care

Real-time telemetry keeps all your critical revenue-generating devices in action

Ever get a gut feeling that something is about to go wrong with your devices? Our real-time telemetry tools let you tailor the monitoring and alert conditions that best give you peace of mind. So you can focus your time on what matters, not hunched over a dashboard (even if ours is pretty great).

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Manage With Proactive Alerts, Not Reactive Fixes

Device telemetry is only as useful as what you can do with it. Did a recent configuration change result in battery drain on your tablets? Is an app update repeatedly crashing a kiosk? Are handheld POS devices out of Wi-Fi range? Esper’s real-time telemetry lets you turn data into insights and insights into action.

Instantly check the current status, health, and configuration of any device in your fleet.

Prevent drift by tracking every device group’s policy compliance and alerting to exceptions.

Zoom out to see your entire fleet, discover trends, and determine the scope of potential issues.

Directly access device event feeds to troubleshoot issues remotely.

Analyze usage data to calibrate costs and improve customer experiences.

Set tailored alert conditions and custom dashboards for your key uptime indicators.

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Low Visibility Has a High Cost

Device management needs to be data-driven, just like your business. Robust device telemetry gives you the building blocks to start making decisions that lower operating expenses, increase per-device revenue, and mitigate downtime.

Monitor device vitals, not phone calls: Use custom dashboards to continuously monitor crucial uptime indicators like Wi-Fi, Bluetooth, battery level, and power. Take action before they turn into trouble tickets.

Cut costs: Eliminate unexpected cellular data bills, reallocate underutilized resources, and manage by exception to maximize your fleet ROI.

Stop manually enforcing policy: Policy drift isn’t just a security risk, it’s an operating cost that adds up in hours spent manually deploying updates. Identify problematic rollouts before they go wide.

Build better experiences: Deploy devices with confidence that they’ll perform as intended in the field, validated by your existing fleet telemetry. Compare data between different device groups during content A/B tests.

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Real-Time Telemetry for Real-Time Outcomes

Device telemetry shouldn’t just support your device management, it should enable positive business outcomes. That’s why we built Esper’s real-time telemetry as a discrete command center inside the Esper dashboard — not as an afterthought in your device list.

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Monitor device vitals, not phone calls: Use custom dashboards to continuously monitor crucial uptime indicators like Wi-Fi, Bluetooth, battery level, and power. Take action before they turn into trouble tickets.

Cut costs: Eliminate unexpected cellular data bills, reallocate underutilized resources, and manage by exception to maximize your fleet ROI.

Stop manually enforcing policy: Policy drift isn’t just a security risk, it’s an operating cost that adds up in hours spent manually deploying updates. Identify problematic rollouts before they go wide.

Build better experiences: Deploy devices with confidence that they’ll perform as intended in the field, validated by your existing fleet telemetry. Compare data between different device groups during content A/B tests.

The ability to see what any device is doing at any given moment is truly magical.

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See What Other Esper Users Say About Real-Time Telemetry

Esper’s telemetry allows Spire to closely monitor and react to fluctuations in data usage based on real-time information.

Custom dashboards and device telemetry — monitors student app usage, providing student accountability at the app and device level.

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Real-Time, Any Time. Get the At-a-Glance Info That Matters to You

When you can find out what any device is doing at any moment, you can manage on any scale you need — individually or holistically. Sign up for an Esper trial to see what you're missing.

FAQ

What is telemetry?

Telemetry is defined as the automatic gathering and collection of data, then transmission of that data to a remote location. Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.

What that means for you is the ability to manage your devices with precision. It’s a proactive approach to preventing issues, refining your device strategy, and getting more from your existing hardware.

What is device telemetry?

Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.

What can you do with device telemetry?

With device telemetry, you can gather critical data on device status, including battery, Wi-Fi, Bluetooth, storage, and more, all in real-time. 

Is telemetry the same as monitoring?

Telemetry and monitoring are two sides of the same coin, but telemetry enables monitoring. There is no monitoring without telemetry.

Does telemetry affect performance?

Typically, telemetry processes are very lightweight and do not affect performance in any way.