device telemetry
Edge Device Telemetry for Less Surprises, More Uptime
Real-time telemetry keeps all your critical revenue-generating devices in action
Ever get a gut feeling that something is about to go wrong with your devices? Our real-time telemetry tools let you tailor the monitoring and alert conditions that best give you peace of mind. So you can focus your time on what matters, not hunched over a dashboard (even if ours is pretty great).
Manage With Proactive Alerts, Not Reactive Fixes
Device telemetry is only as useful as what you can do with it. Did a recent configuration change result in battery drain on your tablets? Is an app update repeatedly crashing a kiosk? Are handheld POS devices out of Wi-Fi range? Esper’s real-time telemetry lets you turn data into insights and insights into action.
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Low Visibility Has a High Cost
Device telemetry shouldn’t just support your device management, it should enable positive business outcomes. That’s why we built Esper’s real-time telemetry as a discrete command center inside the Esper dashboard — not as an afterthought in your device list.
Monitor device vitals, not phone calls: Use custom dashboards to continuously monitor crucial uptime indicators like Wi-Fi, Bluetooth, battery level, and power. Take action before they turn into trouble tickets.
Cut costs: Eliminate unexpected cellular data bills, reallocate underutilized resources, and manage by exception to maximize your fleet ROI.
Stop manually enforcing policy: Policy drift isn’t just a security risk, it’s an operating cost that adds up in hours spent manually deploying updates. Identify problematic rollouts before they go wide.
Build better experiences: Deploy devices with confidence that they’ll perform as intended in the field, validated by your existing fleet telemetry. Compare data between different device groups during content A/B tests.
Real-Time Telemetry for Real-Time Outcomes
Reliable, repeatable, and scalable are in our DNA at Esper. We know how complicated and unapproachable typical MDM tools are, and how difficult they make achieving these outcomes. Grouping is one piece of the puzzle in fleet scale, but it’s a crucial one, and that’s why we built this feature so robustly. That means Esper can grow with you, from five stores to 5,000 — letting you define your device organization in the way that makes the most sense to you.
Whether it’s about precisely defining your software testing rollout strategy, keeping an inventory, regionalizing your content deployments, or distributing fleet management across locations, there are dozens of reasons that grouping your devices is a foundational part of fleet strategy. With Esper, you can do it all.
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FAQs
Device Telemetry FAQs
What is telemetry?
Telemetry is defined as the automatic gathering and collection of data, then transmission of that data to a remote location. Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.
What is device telemetry?
Device telemetry includes collecting crucial real-time usage statistics and hardware status, which is generally focused into a single dashboard.
What can you do with device telemetry?
With device telemetry, you can gather critical data on device status, including battery, Wi-Fi, Bluetooth, storage, and more, all in real-time.
Is telemetry the same as monitoring?
Telemetry and monitoring are two sides of the same coin, but telemetry enables monitoring. There is no monitoring without telemetry.
Does telemetry affect performance?
Typically, telemetry processes are very lightweight and do not affect performance in any way.