Driving Partner Growth with Simplified iOS and Android Management Solutions

Jeff Jones
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MDM Solutions for Android and iOS

The demand for efficient, scalable device management is skyrocketing. For every partner across the value chain, from distributors to solution providers, offering a seamless solution like Esper alongside devices isn’t just an added benefit — it’s a strategic differentiator. Esper simplifies mixed fleet management for iOS and Android, enabling partners to deliver comprehensive, future-proof packages that drive sales and client success.

The Mixed Fleet Challenge

Modern businesses often juggle diverse device fleets, blending iOS and various Android devices to meet their needs. This complexity is challenging, but it’s also an opportunity. By bundling Esper with your device offerings, you provide clients with a unified solution that:

  • Simplifies deployment and management: Ensure clients have a seamless experience from day one, with pre-configured devices ready to perform.
  • Streamlines security and compliance: Help clients maintain high standards effortlessly, reducing the burden on their teams.
  • Enables long-term scalability: Your clients can grow without worrying about outgrowing their device management capabilities.
  • Avoids OS lock-in: Whether your clients are all-in on iOS or manage a mixed fleet of Android devices, you can ensure support across a range of device types, operating systems, and manufacturers. 

By solving these challenges, partners position themselves as trusted advisors, offering more than just hardware — a complete, worry-free solution.

The Esper Value Prop for Partners

Of course, device and OS support are just part of the equation here. Standing out in a competitive market requires more than just support for cutting-edge hardware — you need a comprehensive, value-driven solution. Esper is perfectly suited as the full-stack solution to enhance your offerings and drive growth. Here’s how: 

  • Differentiated offerings: Clients appreciate solutions that simplify operations, improve ROI, and reduce complexity. Adding Esper to a full-service package bundling devices with a robust, next-gen device management solution is about positioning your business as a true problem solver in a crowded marketplace. 
  • Accelerated sales: Clients often hesitate to invest in new hardware because of long, complex setup processes. You can address this point head-on by offering devices that seamlessly integrate with our device management solution and come ready to deploy. This alleviates friction, speeds up the sales cycle, and reduces objections. 
  • Higher client satisfaction: Nothing speaks louder than a reliable post-sales experience. When you sell devices equipped with Esper’s management suite, clients experience fewer disruptions and smooth, successful deployments. Happy clients become return customers and organic influencers! 

These advantages make it easier for solution providers to close deals, expand their market reach, and generate return customers. 

Efficiency and ROI for Large Deployments

For distributors and solution providers that serve enterprise clients or coordinate with third-party logistics (3PLs), the ability to deliver streamlined, high-volume deployments can significantly impact the bottom line. Esper’s platform maximizes efficiency and drives ROI, ensuring that every deployment, update, and management task is optimized to save time and resources.

  • Streamline provisioning workflows: Large-scale deployments often require meticulous planning and precise execution. Esper automates provisioning tasks through customizable blueprints that ensure devices are configured consistently and correctly every time. This accelerates rollout timelines and minimizes errors, helping 3PLs and deployment teams operate more efficiently.
  • Facilitate remote configuration and updates: Keeping thousands of devices secure and updated can be daunting. Esper allows partners to offer clients remote configuration and over-the-air updates so they can adjust settings, deploy patches, and install new apps without physically handling each device. Moreover, Esper Pipelines enables teams to deploy software in stages, ensuring smooth, seamless deployments. 
  • Support for automated bulk actions: Managing device fleets at scale is far more efficient when you can execute bulk actions. Esper’s platform enables partners to perform tasks like software rollouts, security policy enforcement, and app installations across an entire fleet, groups of devices, or individual devices with just a few clicks — even across operating systems. This simplifies management and ensures that updates are applied consistently, reducing compliance risks and operational downtime.
  • Maintain compliance at all times: Devices inevitably drift from their desired state over time, posing security and compliance risks. Esper’s drift management feature continuously monitors device states, alerting administrators if any device deviates from its desired state. This proactive approach allows clients to manage by exception, ensuring compliance and reducing the potential for costly breaches or downtime.

By offering Esper as part of your device packages, you enable your clients to deploy faster, manage smarter, and scale effortlessly. This leads to a tangible ROI, not only through reduced operational costs but also by ensuring devices remain secure, compliant, and optimized for performance. The result? Clients are more satisfied, more efficient, and more likely to see you as an invaluable partner in their technology ecosystem.

Building Trust and Strengthening Client Relationships

Let’s be honest here: trust is a form of currency. Distributors and solution providers aren’t just selling hardware — they’re offering peace of mind and a promise of reliability. By bundling Esper’s comprehensive device management platform with your hardware offerings, you can deliver on that promise and set your clients up for long-term success. Here’s how Esper helps partners build and maintain trust:

  • Enhanced security features: Security is often the top concern for organizations deploying large device fleets. With Esper, your clients benefit from advanced security features, such as customizable security policies, compliance enforcement, and robust security update deployment tools. This means they can trust that sensitive data remains protected, even as their device fleet grows or operates in diverse environments. Providing a secure solution from day one reinforces your position as a reliable technology partner.
  • Real-time monitoring and alerts: Clients need to know their devices are functioning correctly and securely. Esper’s real-time monitoring tools give them a clear, up-to-date view of device health and performance. With instant alerts for issues like devices in drift, software update progress, battery life, Wi-Fi connection status, and other fully customizable parameters, clients can address problems before they escalate. This proactive approach reduces downtime, minimizes risk, and ensures clients feel supported and informed at every step.
  • Consistent, reliable performance: Nothing erodes trust faster than unreliable technology. With Esper’s robust update management, clients can ensure devices stay up to date with the latest software and security patches, ensuring consistent and optimal performance. This reduces the risk of unplanned downtime or operational hiccups that could impact business. By offering a solution that keeps their fleet running smoothly, you become a key contributor to their operational stability.
  • Proactive Support and Continuous Optimization: Esper’s data-driven insights enable clients to optimize their device operations over time. By leveraging metrics on device performance, usage trends, and potential vulnerabilities, clients can make informed decisions about updates, replacements, or new deployments. This level of support boosts performance and demonstrates your ongoing commitment to their success. 

As a partner, you’re not just selling a product — you’re offering a dynamic, evolving solution that grows with their business. Trust is built on a foundation of reliability, security, and proactive support. By integrating Esper into your device packages, you equip your clients with the tools they need to operate confidently and securely. In turn, you solidify your reputation as a partner they can count on, no matter how their needs evolve. 

Scaling Your Business with Esper’s Device Expertise

Esper isn’t just about solving today’s challenges; it’s about future-proofing your clients' investments. When you offer Esper as part of your packages, you help clients scale effortlessly with features that evolve alongside their needs. This positions your business to expand into new markets, increase client lifetime value, and drive predictable, recurring revenue.

By packaging Esper with iOS and Android hardware, you offer clients an unparalleled experience that simplifies complexity and empowers their teams. Ready to take your business to the next level? Discover how Esper can transform your device offerings today.

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Jeff Jones
Jeff Jones

Jeff Jones is Esper’s VP of Sales and Partner. He’s an industry veteran with over 20 years of experience leading and growing GTM motions via partnerships, and driving scalable and repeatable revenue for both startups and global companies like Microsoft, Amazon (AWS), and Wyre. Jeff joins Esper from Xebia, a global IT consulting firm.

Jeff Jones
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