The connectivity method for your dedicated fleet has a major impact on your operational flow and total cost of ownership. Use this guide to understand whether to use wifi, cellular, or both for your use case.
To meet the growing demand for digital ordering, most restaurants, from fine dining establishments to quick-service restaurants, have transitioned to digital experiences such as online ordering, delivery, and digital self-serve to increase revenue and build customer loyalty among users who expect a digital-first experience.
Most MDMs are built to accommodate smartphones and tablets, but far fewer offer compatibility with mPoS, kiosks, ruggedized devices, smart fitness equipment, and telehealth devices. A smart approach to hardware procurement is key to mobile security, and this process should involve learning whether devices are compatible with your MDM.
Our advice: Customer satisfaction requires curating the full experience that end users will go through when using your device. Plan out how the wireless technology will play a role in their customer journey, from the out-of-the-box experience to issues like loss of connectivity.